Artist's rendering of Eric mid-restore. Likeness not guaranteed.
Eric H, allegedly Senior Director of Whatever Happens When Atlassian Goes Down
Single-handedly standing between your sprint board and the abyss. If you can read this, the backup ran. Probably.
1
Backups Restored
∞
Tickets Saved
0
Times Asked Nicely
Frequently Panicked Questions
- Is Jira down again?
- Yes. Eric is on it. Please stop Slacking him a screenshot of the same error.
- Did we lose the epic?
- The epic is fine. Your faith in cloud providers is what's gone.
- Where are the backups stored?
- Somewhere safer than your last incident retro.
- Can I restore just one ticket?
- You can ask. Eric can also ignore you. These two truths can coexist.
- What's the RPO/RTO?
- Real Polite Output / Reasonably Timed Outrage. Industry leading.